Goods In Transit Claims

Accidents Can Happen….

Although every care is taken when we handle your freight, things can occasionally go wrong. It’s what we do when this happens to correct the situation and what your next course of action is that’s important. You need to know what to do if this should happen to your freight

Background….

Virtually all freight carried within the UK (not European or Worldwide) is carried under; The Road Haulage Association Conditions of Carriage. This is a standard form of conditions which sets out, in formal terms, the haulage contract including insurance liability. These conditions are an industry standard and if you haven’t got a copy please ask or you can download them below. Every time you send out freight by us or any other carrier you are in effect entering into a contract, The RHA Conditions of Carriage is the core of the contract and although you could add or alter these with sufficient agreed written notification, in most cases these standard terms will apply.

IT IS IN YOUR INTEREST TO READ THEM OR ASK FOR CLARIFICATION, Should something happen to your freight, are you covered?

Click here if you wish to view the RHA Conditions of Carriage.
Click here if you wish to view the RHA Conditions of Storage.
Click here if you wish to view the Goods In Transit Insurance Explained.
Click here if you wish to view our Certificate of Motor Insurance.
Click here if you wish to view our Certificate of Registration under the Waste (England and Wales) Regulations 2011.
Click here if you wish to view our Employers Liablity Certificate.
Click here if you wish to view our Goods In Transit Claim Form.

 

Intent To Claim Template….

The following goods have been damaged whilst in your care.
The consignment of (**) pallets or boxes was collected from…(**) on (date/time) and was to be delivered to… (**) on (date/time).
Our reference is (your ref/our job no).
We hold you (SSO LOGISTICS LTD) fully responsible for any claim which may arise.

This must be sent within 7 days of the damage or loss of goods., The claim form should be sent within 3 months of the claim date, providing that the intent email has been sent within 7days.

Please send all insurance related claims, intents or queries to insuranceclaims@ssologistics.co.uk